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H.P Singh Agencies Pvt. Ltd. having registered office at 111, Vaikunth Buiding, 82-83, Nehru Place, New Delhi – 110 019 India and registered under various authorities.

  1. What is this Document?

1.1  These terms of use, read together with the (i) Privacy Policy, (ii) Delivery Policy, and (v) Refund and Return Policy constitute a legal and binding agreement between you and HP Singh Agencies Pvt. Ltd., registered under various authorities, having its registered office at 111, Vaikunth 82-83, Nehru Place, New Delhi – 110 019 India.

1.2.  The Agreement, inter alia, provides the terms that govern your access to use (i) HP SINGH’s website, and (ii) its mobile and tablet applications, (iii) HP Singh’s online fabric destination, which facilitates purchase of different  elegant and designer fabrics  range. (“Products”) through the Platforms, and (iv) the purchase of Products, and any other service that may be provided by HPSINGH.COM from time to time (collectively referred to as the (“Services”).

1.3.  You hereby understand and agree that the Agreement forms a binding contract between HP Singh Agencies Pvt. Ltd. and anyone who accesses, browses, or purchases the Products , you hereby agree to be bound by the terms contained in the Agreement. If you do not agree to the terms contained in the Agreement, you are advised not to proceed with purchasing the Products or using the Services. The terms contained in the Agreement shall be accepted without modification. The use of the Services would constitute acceptance of the terms of the Agreement.

  1. Terms and Conditions Applicable to Users

2.1. Users must be 18 years of age or older to register, or visit or use the Services in any manner. By registering, visiting or using the Services, you hereby represent and warrant to HPSINGH.COM that you are 18 years of age or older, and that you have the right, authority and capacity to use the Services, and agree to abide by the Agreement. If a User is below 18 years of age, it is assumed that he/she is using/browsing the Platforms under the supervision of his/her parent or legal guardian and that such User’s parent or legal guardian has read and agrees to the terms of this Agreement, including terms of purchase of Products, on behalf of the minor User.

2.2. The contents of Services, information, text, graphics, images, logos, button icons, software code, interface, design and the collection, arrangement and assembly of the content on the Platforms or any of the other Services are the property of HPSINGH.COM, and are protected under copyright, trademark and other applicable laws. You shall not modify the Its Content or reproduce, display, publicly perform, distribute, reverse engineer or otherwise use the HPSINGH.COM Content in any way for any public or commercial purpose or for personal gain.

2.3. HPSINGH.COM authorizes you to view and access the HPSINGH.COM Content solely for identifying Products, carrying out purchases of Products and processing returns and refunds (Only in case of defect (Clause 3, 3.1, 3.2)). HPSINGH.COM, therefore, grants you a limited, revocable permission to access and use the Services.

2.4. Users may make purchases on the Platforms. For the purposes of identifying a User, HPSINGH.COM may, from time to time, collect certain personally identifiable information such as your first name and last name, email address, mobile phone number, postal address, other contact information, demographic profile, etc. Users may also register themselves on the Platforms. Registration on the Platforms is one-time and you are required to remember your username and password and keep the same confidential. In the event where you have misplaced your username and password details, you can retrieve and change the same using the “forgot username/password” option on the Platforms.

2.5. The User shall assume all risks, liabilities, and consequences if his/her account has been accessed illegally or without authorization through means such as hacking and if through such unauthorized access, a purchase of Products has been made through the Services. It is specifically clarified that payments of monies towards any Products purchased through the Services by unauthorized or illegal use of the User’s account shall entirely be borne by the User.

2.6. Display of Products for purchase on the Platforms is merely an invitation to offer. An order placed by a User for purchase of a Product constitutes an offer. All orders placed by Users on the Platforms are subject to the availability of such Product, HP Singh’s acceptance of the User’s offer and the User’s continued adherence to the terms of the Agreement.

2.7. You agree to maintain and promptly update all data provided by you and to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current, incomplete, or if HP Singh has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, not current, incomplete, or not in accordance with the terms of the Agreement, HP Singh reserves the right to indefinitely suspend, terminate or block your access to the Platforms, and refuse to provide you with access to the Platforms in future.

2.8. You understand that on your registration as a User or on your purchase of Products on the Platforms, you may receive text messages and/or emails from HPSINGH.COM on your registered mobile number and/or email address. These messages and/or emails could relate inter alia to your registration, HPSINGH.COM acceptance or rejection of your offer to purchase a Product, payment information, Product dispatch information, information pertaining to other activities you carry out on the Platforms and information pertaining to the promotions that are undertaken by HPSINGH.COM from time to time. It is specifically clarified that a text message and/or an email confirming the receipt of your order is not an acceptance from HPSINGH.COM that the Product will be delivered. HP Singh acceptance to your offer to purchase shall occur and conclude only when the Products have been dispatched by HPSINGH.COM and a text message and/or email confirming such dispatch has been sent to you.

2.9. Any communication from HPSINGH.COM shall be sent only to your registered mobile number and/or email address or such other contact number or email address that you may designate, for any particular transaction. You shall be solely responsible to update your registered mobile number and/or email address on the Platforms in the event there is a change. Further, HPSINGH.COM may also send you notifications and reminders with respect to scheduled deliveries of the purchased Products. While HPSINGH.COM shall make every endeavour to share prompt reminders and notifications relating to the delivery of purchased Products with you, HPSINGH.COM shall not be held liable for any failure to send such notifications or reminders to you.

2.10. HPSINGH.COM may, at any time and without having to service any prior notice to you: (i) upgrade, update, change, modify, or improve the Services or a part of the Services in a manner it may deem fit, and (ii) change the contents of the Agreement in substance, or as to procedure or otherwise; in each case which will be applicable to all Users. You hereby agree that this is in the fairness of things given the nature of the business and its operations and you will abide by them. As such, you must keep yourself updated at all times and review the terms of the Agreement from time to time. Such changes shall be made applicable when they are posted. HPSINGH.COM may also alter or remove any content from the Platforms without notice.

2.11. While HPSINGH.COM shall make reasonable endeavours to maintain high standards of security and shall provide the Services by using reasonable efforts, HPSINGH.COM shall not be liable for any interruption that may be caused to your access or use of the Services.

2.12. Access to and registration on the Platforms is free of cost. Although unlikely, HPSINGH.COM may modify the Fee, Payment and Promotions Policy to include a fee on access and browsing of the Platforms, or for use of any new service introduced by HPSINGH.COM without serving prior notice on the Users.

2.13. The Services included on or otherwise made available to the Users through the Platforms are provided on an “as is” and “as available” basis without any representations or warranties, express or implied, except if otherwise specified in writing. HPSINGH.COM does not covenant or warrant that:

2.13.1.   the Services will be made available at all times;

2.13.2.   the HPSINGH.COM Content available on the Platforms is complete, true, accurate or non-misleading; and

2.13.3.   the Products are of specified merchantability, merchantable quality and fit for use for a particular purpose.

  1. Refund and Return Policy

3.1. In keeping with HPSINGH.COM goal of ensuring User satisfaction, this return and refund Policy (“Return and Refund Policy”), together with the terms of use, sets out HPSINGH.COM procedures and policies in accepting Product returns, once a Product has been delivered to a User after purchase from the Platforms. Any return of Products by Users shall be governed by and subject to the terms and conditions set out under this Return and Refund Policy as:

3.1.1. Since we cut a specific length as per your need, so exchange/return in that case shall not possible for us.

3.1.2. Returns can be only in case of genuine defects and as long as the product is unused and not washed.

3.1.3. To initiate return one need to inform us within 48 hours of the order received, to inform us please write to us at info@HPSINGH.COM or fill our attached form for defects/returns.

3.1.4. Refund will be done through online mode in 6-7 working days.

3.2. Users are required to peruse and understand the terms of this Return and Refund Policy. If you do not agree to the terms contained in this Return and Refund Policy, you are advised not to accept the Terms of Use and may forthwith leave and stop using the Platforms. The terms contained in this Return and Refund Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms.

  1. Shipping and Delivery Policy:

All orders will ship in 24 to 48 hours and deliver within 8 to 10 business days from the date of the order. Shipping price will included for the domestic purchase.

  1. Cancellation and return:

We do not accept cancellation and return. Return will be possible only in case of genuine defects and as long as the product is unused and not washed.

  1. User Covenants and Obligations

6.1.   As mandated under the provisions of Regulation 3(2) of the IG Rules, HPSINGH.COM hereby informs you that you are prohibited from hosting, displaying, uploading, modifying, publishing, transmitting, updating or sharing any information that:

6.1.1.   belongs to another person and to which you do not have any right;

6.1.2.   is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise harmful in any manner whatsoever;

6.1.3.   harms minors in any way;

6.1.4.   infringes any patent, trademark, copyright or other proprietary rights;

6.1.5.   violates any law for the time being in force;

6.1.6.   deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

6.1.7.   impersonates or defames another person; or

6.1.8.   contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource.

6.2.   You are also prohibited from:

6.2.1.   violating or attempting to violate the integrity or security of the Platforms or the HP Singh Agencies Content;

6.2.2.   transmitting any information on or through the Platforms that is disruptive or competitive to the provision of Services by;

6.2.3.   intentionally submitting on the Platforms, false or inaccurate information;

6.2.4.   using any engine, software, tool, agent or other mechanism (such as spiders, robots, avatars, worms, time bombs, Easter eggs, cancel bots, intelligent agents, etc.) to navigate or search the Platforms;

6.2.5.   attempting to decipher, decompile, disassemble or reverse engineer any part of the Platforms; or

6.2.6.   copying or duplicating in any manner any of the HPSINGH.COM Content.

6.3.   You are also obligated to:

6.3.1.   refrain from acquiring any ownership rights by downloading the HPSINGH.COM Content;

6.3.2.   read the Agreement and agree to accept the terms and conditions set out therein;

6.3.3.   refrain from copying or modifying the HPSINGH.COM Content available on the Platforms for any purpose;

6.3.4.   comply with all applicable laws in connection with your use of the Platforms;

6.3.5.   not refuse the delivery of purchased Products except when damages and deficiencies can be identified upfront at the time of delivery.

6.4.   HPSINGH.COM may disclose or transfer information provided by you to its affiliates in India and other countries, and you hereby consent to such transfer. In terms of the SPI Rules, HPSINGH.COM can transfer sensitive personal data or information to any other body corporate or a person that ensures the same level of data protection that is adhered to by HPSINGH.COM as provided for under the SPI Rules, only if such transfer is necessary for the performance of the lawful contract between HPSINGH.COM or any person on its behalf and the User or where you have consented to such data transfer.

  1. Unlawful or Prohibited Use

You warrant to HPSINGH.COM that you will comply with all applicable laws, statutes, ordinances and regulations regarding the use of the Services and any other related activities. You further warrant that you will not use the Platforms in any way prohibited by terms contained in the Agreement or under applicable law.

  1. Liability

8.1. You acknowledge and undertake that you are accessing the Services and purchasing the Products at your own risk and that you are using prudent judgment before placing an order for a Product or availing any Services through the Platforms. HPSINGH.COM shall, at no point, be held liable or responsible for any representations or warranties in relation to the Products. Refund of the price paid for the purchase of a Product or replacement thereof shall be governed by the Return and Refund Policy.

8.2. HPSINGH.COM does not provide or make any representation, warranty or guarantee, express or implied about the Platforms, Products or the Services, and all implied warranties under law or contract are to the maximum extent possible hereby disclaimed.

  1. Severability

If any provision of the Agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision and the remaining part of such provision and all other provisions of the Agreement shall continue to be in full force and effect.

  1. Term and Termination

10.1.   The Agreement will remain in full force and effect while you use any Service in any form or capacity.

10.2.   HPSINGH.COM reserves the right to terminate its Services provided to you in the event of breach of any terms contained in the Agreement, misrepresentation of information, any unlawful activity or if HPSINGH.COM is unable to verify or authenticate any information you submit to it.

10.3.   The User may terminate the Agreement at any time, provided that the User discontinues any further use of the Platforms or Services.

10.4.   It is specifically clarified that any termination of the Agreement by a User shall not cancel the User’s obligation to pay for a Product purchased on the Platforms, or any other obligation which has accrued, or is unfulfilled and relates to the period, prior to termination.

10.5.   Any provision of the Agreement which imposes an obligation or creates a right that by its nature will be valid after termination or expiration of the Agreement shall survive the termination or expiration of the Agreement.

  1. Waiver

HPSINGH.COM failure to enforce any provision of the Agreement or respond to a breach by a User or User shall in no way imply a waiver of HPSINGH.COM right to subsequently enforce any provision of the terms of the Agreement or to act with respect to similar breaches by a User or User.

  1. Notices

All notices and communications shall be in writing, in English and shall be deemed given if delivered personally or by commercial messenger or courier service, or mailed by registered or certified mail (return receipt requested) or sent by email, with due acknowledgment or complete transmission to the following address:

Postal Address:
HP  Singh Agencies Private Limited
82-83, Vaikunth Building
Nehru Place, New Delhi-110019
Delhi (India)

  1. Interpretation

13.1.   Headings, subheadings, titles, subtitles to clauses, sub-clauses and paragraphs are for information only and shall not form part of the operative provisions of the Agreement and shall be ignored in construing the same.

13.2.   Words denoting the singular shall include the plural and words denoting any gender shall include all genders.

13.3.   The words “include” and “including” are to be construed without limitation.

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